We are happy to help you make an exchange as long as the item is in unused (new condition) and in its original case.
Exchanges are only accepted within 45 days of placing your order. Leather Straps are subject to a unique return/exchange policy. Please read below.
*If you would like to exchange a defective item, please submit a warranty claim.
*If you are outside of the US, please refer to our international policy.
If you wish to return or exchange your leather Apple Watch strap, please note that it must be returned in unused, re-sellable condition within 45 days of placing your order.
If the returned/exchanged item cannot be restocked due to looking used, your request for a refund or exchange will not be processed and the original item will be returned to you.
We strive to provide the best quality products on the market. As a result, we will not sell any strap that has been used or shows signs of wear.
Please note, due to leather being a natural material, your strap may vary slightly from the posted images in both color and pattern. This is unavoidable and makes each strap unique to you and unique to your journey.
Bullstrap phone cases are designed to protect your phone in the case of a drop and/or minor knocks and bumps. However, please note that our phone cases are wrapped in 100% genuine, supple, calf-skin leather, making the case itself vulnerable to scratches, bruises, and dents. The Bullstrap leather iPhone case is an aesthetic luxury product and should be treated as such. Bullstrap offers a Limited Lifetime Warranty on all of its products. The Warranty includes any manufacturing defects and structural/functional defects. As an added perk, our iPhone cases are eligible for up to two cosmetic replacements per year.